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ServiceNow
Senior Staff Product Manager - Network Observability Platform
Join ServiceNow in Atlanta as a Senior Staff Product Manager for the Network Observability Platform. Lead AI-driven compliance solutions, leveraging your 10+ years in product management and expertise in network protocols and cloud environments. Enjoy flexible work options and be part of an equal opportunity employer.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 4, 2025
ServiceNow is seeking an AI-native Product Manager to lead the development of an AI-powered, compliance-aware observability platform for hyperscaler and sovereign cloud environments. The role involves designing, delivering, and measuring AI/ML-powered capabilities for predictive, automated compliance validation, and autonomous remediation, and ensuring platform evolution aligns with cloud standards and regulatory requirements.
Requirements
- 10+ years in product management or platform ownership in networking, observability, or cloud infrastructure
- 3+ years of experience integrating AI/ML into products
- Deep understanding of network protocols, routing, telemetry standards (NetFlow, sFlow, IPFIX), and packet analysis
- Proven experience with hyperscaler networking architectures (AWS, Azure, GCP) and sovereign cloud environments
- Familiarity with AI/ML frameworks (TensorFlow, PyTorch) and LLM integration into operational systems
- Understanding of compliance frameworks (GDPR, FedRAMP, CMMC) and their implications on AI data handling
- Proficiency with observability stacks (OpenTelemetry, Prometheus, Grafana, Splunk) and automation tooling
Benefits
- Work Personas (flexible, remote, or required in office)
- Equal Opportunity Employer
Requirements Summary
10+ years in product management/platform ownership. 3+ years AI/ML integration experience. Deep network protocols/cloud understanding
