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Nucleus Financial
Application Support Administrator
Join Nucleus Financial in Edinburgh as an Application Support Administrator. Utilize ServiceNow for issue tracking, enhance user experience, and enjoy flexible benefits.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 9, 2025
The Application Support Administrator is responsible for raising and tracking issues for our core platform applications, working closely with technology suppliers to deliver positive outcomes for users. The role requires excellent communication and interpersonal skills, strong organisational skills, and the ability to work under pressure.
Requirements
- Basic IT skills with knowledge of IT software e.g. Windows, MS365
- Knowledge of the Financial services industry
- Knowledge of IT service management tools e.g. Jira, ServiceNow
Benefits
- non-contributory pension
- bonus
- enhanced parental leave
- paid time off for emergencies
- health and wellbeing initiatives
- flexible working options
Requirements Summary
Basic IT skills, knowledge of financial services industry, and IT service management tools. Strong organisational skills and ability to work under pressure
