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Netcompany
Application Support Agent - ServiceNow
Join Netcompany as an Application Support Agent in Brussels. Leverage your ServiceNow skills in ITSM, focusing on incident and change management. Competitive pay, hybrid work, and growth opportunities.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Knowledge Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 3, 2025
Netcompany is seeking an Application Support Agent to reinforce their ServiceNow team. This role involves troubleshooting, configuring, and maintaining ServiceNow platforms, focusing on incidents, service requests, problems, change, and knowledge management modules, and supporting customer-facing aspects like tickets and portal. The agent will work in a SaaS cloud computing environment on an ITSM basis.
Requirements
- Troubleshoot ServiceNow platform solutions
- Configure, deploy, administer, and supervise systems
- Perform ServiceNow software updates and releases
- Perform continuous improvement (monitoring, testing, deployment)
- High School diploma or Bachelor's degree in related field + 1 year of relevant experience
- Customer-oriented mindset
- Experience with ticketing systems
- ITIL processes experience
- Fluency in English and French
Benefits
- Competitive compensation
- Hybrid working model
- Meal and commuting allowance
- Wellness activities
- Personalized development plan
Requirements Summary
Bachelor's/High School degree. 1 year of experience. ServiceNow platform expertise. Fluent English & French
Apply now
Brussels
|
Brussels-Capital Region
Belgium
Entry Level
In-Person
Full Time
