Application Support Agent

We are Netcompany, a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. As an Application Support Agent, you will handle and triage support tickets, provide first-line support, and collaborate with support teams, developers, and analysts.

Requirements

• Bachelor degree in IT, Computer Science, or equivalent experience
• Up to 2 years in IT support or helpdesk roles
• Familiarity with ServiceNow or similar tools (a plus)
• Basic knowledge of IT support and troubleshooting
• Good communication and teamwork skills
• Comfortable with MS Office; knowledge of JIRA/Confluence is a plus
• Eager to learn and grow in a collaborative environment
• Able to work in a multicultural, international context

Benefits

• Competitive compensation & benefits package
• Hospitalization plan
• Hybrid working model
• Meal and commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• Personalized development plan for targeted career growth