Lexmark

Application Support Analyst (EDI)

Application Support Analyst (EDI) at Lexmark, Cebu. Manage business-critical systems using ServiceNow ITSM tools. Requires 7+ yrs enterprise support, EDI expertise, SQL/Oracle skills. Benefits include 401k, health insurance, tuition reimbursement.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 15, 2025

We are seeking a highly skilled Application Support Analyst with deep expertise in Electronic Data Interchange (EDI) to oversee the stability, performance, and integration of business-critical systems within Channels Operations for Corporate and Commercial Solutions.

Requirements

  • 7+ years of experience in enterprise application support, with 3+ years focused on EDI operations and integrations.
  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • Strong hands-on knowledge of MS Access, SQL Server, Oracle, ColdFusion, and applications hosted on IFS Cloud or containerized platforms.
  • Proficiency in ITSM tools like ServiceNow for ticketing, change control, and SLA tracking.

Benefits

  • Retirement Plan
  • 401k Matching
  • Generous Paid Time Off
  • Tuition Reimbursement
  • Health insurance
  • Paid time off

Requirements Summary

7+ years of experience in enterprise application support, Bachelor’s degree in Computer Science, and strong hands-on knowledge of MS Access, SQL Server, Oracle, ColdFusion, and applications hosted on IFS Cloud or containerized platforms