Application Support Engineer

The Application Support Engineer will be responsible for ensuring maximum uptime for multiple production systems, providing L1/L2 application production support, and managing incidents and requests.

Requirements

• Min 3-5 years of experience in application support with fintech background
• Very strong team player and ability to proactively manage self and team's work with little supervision
• Support experience in applications on Linux environment and cloud computing
• Knowledge in basic linux commands
• Experience in any code/scripting languages
• Proficient in SQL Database queries and relational database concepts
• Familiar with log traversal tools such as Sumologic or Kibana, or via linux command line
• Good knowledge in formal and practical production support model
• Experience with ITSM platforms like Jira, ServiceNow, etc.
• Excellent problem solving skill with a keen eye for detail
• Excellent communication and interpersonal skills
• Excellent time management ability and self organised and motivated

Benefits

• Competitive salary
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
• Work Perks: crypto.com visa card provided upon joining