Application Support Engineer

The Application Support Engineer provides application delivery support to meet business needs, focusing on ensuring timely issue resolution and maintaining application stability. This role involves triage, prioritization, communication with stakeholders, process improvement, compliance, and proactive risk management. It's a full-time position in Malaysia.

Requirements

• Provide, improve, and enhance stability of supported IT applications.
• Monitor application service level compliance and reduce risks.
• Formally close and review tickets, documenting lessons learned.
• Adhere to compliance policies and enforce operational procedure.