iZeno

ONBOARDING & TOOLING SPECIALIST

Join iZeno as an Onboarding & Tooling Specialist in Cyberjaya. Leverage ServiceNow expertise to onboard clients, manage ticket queues, and drive projects.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 16, 2025

We are looking for an onboarding engineer who is experienced, technically skilled professional who can provide technical expertise across Logicalis's tooling, onboard new clients, govern their ticket queue and hygiene, and run and participate in small projects onboarding new customers.

Requirements

  • A technology all-rounder with at least three years of experience in either Azure, networking, or digital workspace technologies.
  • At least three years of experience using ServiceNow and LogicMonitor.
  • Demonstrate ability to self-motivate and prioritise work.
  • Confident in speaking and presenting to customers and clients.
  • Demonstrate an eye for detail.
  • Have a passion and desire to develop and share knowledge.
  • Illustrate an understanding of broader business goals and objectives.

Benefits

  • Supportive team environment: Confidential pulse checks tell us we are known for being 'Unselfish with knowledge', 'Flexible and Diverse' and 'Give a shout-out and there will always be help'
  • Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it!
  • Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
  • Flexible, modern, working arrangements: A hybrid working model that allows for a balance of productive remote working and in-person collaboration.

Requirements Summary

Experience with technology, ability to self-motivate, confident communication, attention to detail, passion for knowledge sharing, and understanding of business goals