Application Support Manager

Safeguard Global is seeking an Application Support Manager to lead a team of application support analysts/engineers. The ideal candidate will have 5+ years of experience in application support or IT support roles, with at least 3 years in a supervisory or managerial capacity.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 5+ years of experience in application support or IT support roles, with at least 3 years in a supervisory or managerial capacity
• Strong understanding of software application architecture, including both legacy monolithic and modern applications
• Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy)
• Familiarity with incident, problem, and change management frameworks (e.g., ITIL)
• Excellent leadership, communication, and interpersonal skills
• Ability to work under pressure and manage multiple priorities

Benefits

• Autonomy & Flexibility (Work in Any Way)
• Bonding Leave
• 2 Charitable Days
• Reward & Recognition Program
• Corporate bonus/SIP