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Octal Philippines Inc.
Application Support Specialist
Join Octal Philippines Inc. as an Application Support Specialist in Taguig. Leverage ServiceNow skills to troubleshoot applications, ensuring top-tier support.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 30, 2025
Provide first and second-level support for software applications, troubleshoot and resolve application-related issues, and document support procedures.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 2+ years of experience in application support or IT helpdesk
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal abilities
- Experience with SQL and database management
- Familiarity with ITSM tools like ServiceNow or Jira
- Ability to work independently and in a team
- Knowledge of scripting languages is a plus
- Understanding of software development lifecycle
- Customer-focused mindset
Requirements Summary
2+ years of experience in application support, Bachelor’s degree in Computer Science or related field, strong problem-solving skills
Apply now
Taguig
|
National Capital Region
Philippines
Entry Level
In-Person
Full Time
