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Wipro Limited
Application Support Specialist
Join Wipro Limited as an Application Support Specialist in Bengaluru. Leverage ServiceNow skills to resolve client issues, ensuring satisfaction and timely solutions.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 30, 2025
The Application Support Specialist role involves resolving, maintaining, and managing clients' software, hardware, and network issues, ensuring timely response and high client satisfaction. The role requires a combination of technical skills, analytical thinking, and communication skills to provide effective solutions to clients.
Requirements
- 3-5 years of experience
- ServiceNow - Platform Core
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
Benefits
- 100% adherence to SLA/ timelines
- Multiple cases of red time
- Zero customer escalation
- Client appreciation emails
Requirements Summary
3-5 years of experience in ServiceNow, excellent analytical and problem-solving skills, and strong communication and interpersonal skills
