Top Tier Reps LLC

Applications Engineer – ServiceNow (Remote)

Join Top Tier Reps LLC as a Remote Applications Engineer to enhance the ServiceNow platform. Requires 4+ years in ServiceNow (ITSM/ITOM). Competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
IT Operations Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 9, 2025

Seeking a skilled Applications Engineer to support and enhance the global ServiceNow platform, ensuring platform stability, performance, and security while driving enhancements and integrations.

Requirements

  • Administer and manage ServiceNow upgrades, configurations, and patching
  • Design and implement scalable platform enhancements per ServiceNow best practices
  • Maintain and monitor MID Servers to ensure high availability and optimal configuration
  • Provide day-to-day operational support across ServiceNow modules (ITSM/ITOM)
  • Lead integrations using ServiceNow Integration Hub
  • Collaborate on Agile/Scrum teams to gather requirements and define user stories
  • Ensure compliance with firm-wide security policies and ISO 27001/2 standards
  • Develop dashboards and customized reporting for key stakeholders
  • Support ITSM governance and process adherence

Benefits

  • Excellent opportunity for a ServiceNow professional to step into a strategic, high-impact role within a world-class legal technology environment

Requirements Summary

Bachelor’s degree or equivalent experience, 4+ years of experience working with ServiceNow, 4+ years in IT operations with cross-functional collaboration