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Birlasoft Limited
Architect
Consulting
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Now Platform App Engine
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 17, 2025
This Architect role involves designing and developing ServiceNow solutions to support various business functions like ITSM, ITOM, HRSD, and App Engine. Collaboration with business and technical stakeholders is key, and solutions must be stable, performant, and secure. Responsibilities include maintenance, documentation, and troubleshooting.
Requirements
- Design, develop, and implement ServiceNow solutions.
- Customize ServiceNow applications, workflows, and integrations.
- Collaborate with business analysts, architects, and stakeholders.
- Develop and configure ServiceNow applications.
- Integrate ServiceNow with external systems.
- Maintain platform stability, performance, and upgrades.
- Create and maintain technical documentation.
Requirements Summary
Design and implement ServiceNow solutions. Collaborate with stakeholders and maintain platform stability. Develop ServiceNow applications
