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Nedbank
Asset Management: Production Analyst
Join Nedbank in Cape Town as a Production Analyst in Asset Management. Utilize ServiceNow for incident management and infrastructure deployment. Competitive salary and career growth offered.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 5, 2025
Nedgroup Investments is seeking a Production Analyst to join their Asset Management team. This role focuses on incident management, infrastructure deployment, and ensuring service recovery, playing a critical role in restoring IT services to normal operation. The company prioritizes long-term performance and offers a unique opportunity to partner with fund managers focused on long-term returns.
Requirements
- Deliver on agreed timelines and ensure database updates.
- Adhere to incident management procedures and provide feedback.
- Monitor and escalate unresolved issues.
- Investigate and resolve incidents.
- Document incidents and record resolutions.
- Update status in JIRA and ServiceNow.
Benefits
- Competitive salary
- Career growth
Requirements Summary
NDQF 12+ or 12+ with an Advanced Diploma or BSc degree. 2-3 years of Asset Management experience and IT experience required. Strong operational skills and experience with Microsoft Office are also expected
