KPMG

Assistant Manager - GRC Packaged Product (Archer, SN, OT, MS, OP)

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Consulting
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Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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Discovery
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Event Management
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Event Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 29, 2025

KPMG in India is seeking a Business Analyst to support the GRC (Governance, Risk, and Compliance) packaged product. The role involves developing, implementing, and managing ServiceNow platforms to ensure compliance, security, and efficient operations. They emphasize a collaborative, globally-minded approach with hands-on experience and a strong analytical mindset.

Requirements

  • 5+ years of relevant ServiceNow platform experience preferably in development and implementation
  • Firsthand experience with ServiceNow Integrated Risk Management, Business Continuity Management, Third Party Risk Management
  • Good understanding of core platform features, flow designer, ACLs, server-side APIs, and client-side APIs in ServiceNow
  • Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript, and web-based development tools
  • Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration
  • Fair understanding of MID Server Configuration, CMDB, discovery and asset management
  • Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow
  • Strong analytical and problem-solving skills
  • Strong communication skills (written and verbal)
  • Ability to work independently and collaborate within a global team

Benefits

  • Competitive salary
  • Professional development opportunities

Requirements Summary

5+ yrs ServiceNow experience, Java/J2EE/Servlet/JSP knowledge, and understanding of ServiceNow platform features are required. Analytical skills and problem-solving aptitude are vital