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KPMG Global Services
Assistant Manager
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 15, 2025
This role requires an Assistant Manager proficient in ServiceNow. The candidate must have strong ITSM deployment experience, a proven track record, and the ability to thrive in a dynamic, pressure-filled environment. Excellent communication and analytical skills are vital for leading a team and delivering customer-driven results.
Requirements
- Prior working experience in ServiceNow tool
- Good design knowledge
- Knowledge of ITSM modules (GRC, SECOPS, HRSD, CSM, ITBM)
- Proficiency in Web Technologies (XML, HTML, JAVA Script)
- Knowledge in ITIL Framework
- Strong verbal communication skills
- Strong organizational and analytical skills
Requirements Summary
Prior ServiceNow experience. Excellent communication skills and organizational abilities. Must demonstrate solid ITSM and ITIL knowledge
