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Freshworks
Associate - Product Adoption
Join Freshworks in Chennai as an Associate - Product Adoption. Leverage ServiceNow skills to enhance customer experience. 2-4 yrs tech exp required.
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 28, 2025
Freshworks is a software company focused on customer and employee experience. They provide a suite of products including CRM, ITSM, and HR management systems. Freshworks emphasizes diversity, equality, and opportunity, growing rapidly and seeking to expand its capabilities through acquisitions. They are a global company with a commitment to creating a positive and inclusive workplace.
Requirements
- 2-4 years’ experience in the software/tech industry
- Experience in implementation of products like ServiceNow, Jira
- Basic front-end programming skills (HTML5, Javascript, Jquery)
- Understanding of integrations (REST APIs)
- Ability to learn and understand the SaaS products
- Good communication and written skills
Requirements Summary
2-4 yrs exp in software/tech. ServiceNow/Jira exp preferred. Basic front-end skills (HTML/JS/jQuery) needed. SaaS understanding required
