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Thrive
Associate Administrator, Digital Platform
Join Thrive as an Associate Administrator in Luton. Leverage your ServiceNow skills in ITSM/CSM, manage projects, and gather stakeholder requirements.
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
DevOps
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 13, 2025
We are looking for an Associate Administrator to join our ServiceNow team. The successful candidate will have experience with ServiceNow, preferably in ITSM, CSM, or other related areas. They will be responsible for coordinating tasks, managing projects, and gathering requirements from stakeholders.
Requirements
- 0-2+ years of ServiceNow experience with ITSM, CSM, Domain Separation, ITOM, ITBM, CMDB
- 0-2 years as a ServiceNow Administrator (or experience with other similar tools such as ConnectWise, Autotask, etc)
- A basic understanding of form updates, ui policies, business rules, acls, catalog items, etc
- Previous experience coordinating tasks and/or managing projects
- Ability to gather requirements from stakeholders and execute them, acting as a liaison with developers when necessary
- Strong problem-solving skills
- ITIL experience a plus
- Certified ServiceNow Administrator a plus
- Respectful and clear communication is essential
- A sense of self, capabilities, limitations, humor, and humility
- An effective and relevant education that lends wisdom to your choices and credence to your opinions
- An appreciation for the incompleteness and fluidity of requirements
Requirements Summary
0-2 years of ServiceNow experience, basic understanding of ServiceNow features, and strong problem-solving skills
