Associate Architect - ITSM/ITOM

We are seeking an experienced technologist to lead the ITSM/ITOM architecture within the Plan, Build and Observe Service Architecture team in Platform Engineering. The successful candidate will have a deep understanding of ITSM/ITOM tools and experience in providing architectural guidance for services that engineering teams implement.

Requirements

• 10+ years of experience in ITSM/ITOM tools
• Deep knowledge of ServiceNow and certification on some part of the platform
• Leadership skills and ability to provide direction and guidance for other engineer's tasks
• 10+ years of development experience

Benefits

• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing