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Thomson Reuters
Associate Architect - ITSM/ITOM
Join Thomson Reuters in Bangalore as an Associate Architect - ITSM/ITOM. Leverage your 10+ years of ServiceNow expertise to enhance ITSM/ITOM architecture. Enjoy flexible benefits and work-life balance.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Operations Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 20, 2025
We are seeking an experienced technologist who will have architectural responsibility for ITSM/ITOM within the Plan, Build and Observe Service Architecture team in Platform Engineering.
Requirements
- 10+ years of experience in ITSM/ITOM tools, with a preference for deep knowledge of ServiceNow and certification
- Skilled at providing proper communication at different levels within the organization
- Deep understanding of complex and varied integrations that provide critical information to the platform
Benefits
- Comprehensive benefit plans
- Flexible and supportive benefits for work-life balance
- Flexible vacation
- Two company-wide Mental Health Days Off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
- LinkedIn Learning access
- Internal Talent Marketplace with opportunities to work on projects cross-company
- Ten Thousand Coffees Thomson Reuters café networking
Requirements Summary
10+ years of experience in ITSM/ITOM tools, deep knowledge of ServiceNow, and strong communication skills
