Associate Business Support Specialist (Korean Bilingual) - Open for Fresh Graduates

The STS Tier 1 Associate Specialist is accountable for supporting STS related queries for internal and external customers, actively managing cases and responding to customers via phone. The position involves delivering and executing STS SRD Tier 1 processes by applying the 'Follow the Sun Model'.

Requirements

• Bachelor's degree in accounting, finance, business administration, or related fields preferred
• 1 year demonstrated work experience within a General Accounting and/or Finance Shared Services, customer services, and/or Source to Settle area preferred, but not mandatory
• Business-level fluency (oral and written) in English is a must
• Additional languages are required. Mandarin, Japanese, Vietnamese, or Korean language (both written and spoken, so you can freely interact with the customers)
• Strong diligence, problem-solving, and analytical skills are a must
• Excellent communication and interpersonal skills
• Continuous improvement mindset
• Customer-focused and results-driven
• Sense of urgency
• Demonstrates initiative
• Effectively work in a team environment – including sharing knowledge and expertise, and giving and receiving feedback, to enable a high-performing team

Benefits

• Flexible Work Arrangements
• Hybrid