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Abacus Group LLC
Associate Client Support Technician
Associate Client Support Technician at Abacus Group LLC, NYC. Provide white-glove IT support using ServiceNow documentation. 2+ yrs experience required. Competitive pay, full benefits, professional development.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 28, 2025
As a dedicated Associate Client Support Technician, you will provide hands-on, white-glove support for a single firm, assisting senior leadership, C-level executives, and staff at their Grand Central area office.
Requirements
- Provide exceptional, onsite, white-glove technical support to executives and their administrative teams.
- Troubleshoot and resolve technical issues efficiently, escalating when appropriate.
- Maintain accurate, timely documentation of all work in ServiceNow.
Benefits
- Competitive compensation
- Comprehensive benefits including medical, dental, vision, disability, life, 401(k), and PTO
- Exposure to a wide range of clients and technologies
- Work alongside experienced, collaborative technicians
- Ongoing professional development and certification opportunities
Requirements Summary
2+ years of experience in a dedicated desktop or IT support role, high school diploma required, bachelor’s degree a plus
Apply now
New York
|
New York
United States
Entry Level
In-Person
Full Time
70000-80000 USD/year
