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ServiceNow
Associate Customer Success Guide
Join ServiceNow in Bangalore as an Associate Customer Success Guide. Drive product adoption, onboard customers, and collaborate cross-functionally. Bachelor's preferred. Competitive salary and growth opportunities.
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Job description
Posted on:
August 21, 2025
The Customer Excellence Group is seeking an Associate Customer Success Guide to drive customer success, growth, and adoption within the APAC region. This role involves onboarding customers, driving product adoption, proactive guidance, cross-functional collaboration, and ensuring exceptional service. It operates out of the Regional Success Centre in Bangalore and demands a 3-day in-office commitment with a focus on learning and team collaboration.
Requirements
- Onboard new customers with introductions and resources.
- Drive customer adoption of ServiceNow products.
- Provide proactive guidance on customer solutions.
- Collaborate with internal teams to resolve issues.
- Contribute to the Customer Excellence Group’s thought leadership.
Benefits
- Competitive salary
- Opportunities for professional development
Requirements Summary
Bachelor's degree preferred. Experience integrating AI is a plus. Strong business/technology/AI understanding desired. Must reside within commuting distance or be able to relocate
