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ServiceNow
Associate Customer Success Guide (French or Portuguese Optional)
Join ServiceNow as an Associate Customer Success Guide in Addison, TX. Leverage ServiceNow skills to onboard customers, resolve issues, and drive success. Bilingual in French/Portuguese a plus.
The Mothership
Entry Level
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
August 15, 2025
ServiceNow is seeking an Associate Customer Success Guide to drive customer success within the AMS region. This role involves onboarding new customers, providing proactive guidance, collaborating with internal teams, and resolving escalated issues. The position emphasizes a team-focused work environment with a focus on learning and collaboration.
Requirements
- Experience leveraging AI into work processes.
- Business, Technology, Computer Science or AI related degree preferred.
- Excitement for a career in customer-facing roles.
- Strong emotional intelligence, organizational skills.
- Bilingualism in English/French or Portuguese is a plus
Requirements Summary
Bachelor's degree in related field. Experience in AI or related field preferred. Strong communication skills and organizational abilities
