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ServiceNow
Associate Customer Success Guide (French or Portuguese Optional)
Join ServiceNow as an Associate Customer Success Guide in North Dallas, TX. Drive customer success using ServiceNow skills, AI integration, and collaboration. Bilingualism a plus.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
This Associate Customer Success Guide role is based in Addison, Texas, and focuses on driving customer success, growth, and adoption within the AMS region. The role involves onboarding new customers, driving product adoption, proactively guiding customers, collaborating with internal teams, and contributing to the Customer Excellence Group. This is a 3-day in-office position with emphasis on team learning and collaboration.
Requirements
- Experience with AI integration into work processes
- Business, Technology, Computer Science, or AI related degree preferred
- Excitement for a career in customer-facing roles
- Strong emotional intelligence and organizational skills
- English/French or Portuguese bilingualism (a plus)
Requirements Summary
Bachelor's degree in related field preferred. Experience with AI & business acumen. Bilingualism is a plus. 3-day in-office commitment
