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ServiceNow
Associate Customer Success Guide (French or Portuguese Optional)
Join ServiceNow in Orlando as an Associate Customer Success Guide. Drive customer success with ServiceNow products, focusing on onboarding and adoption. Bachelor's preferred. Flexible work arrangements.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 15, 2025
ServiceNow is seeking a Customer Success Guide (French or Portuguese optional) to drive customer success within the AMS region. This role will be a trusted point of contact for customers, focusing on onboarding, adoption, and expansion, supporting the success of ServiceNow products and services. The position requires a minimum 3-day in-office requirement with a focus on team learning and collaboration.
Requirements
- Onboard new customers and drive adoption of ServiceNow products.
- Proactively guide customers to the resources they need.
- Collaborate with internal teams and stakeholders to identify opportunities.
- Best practices and enablement for customer success.
Benefits
- Flexible work arrangements
Requirements Summary
Bachelor’s degree preferred. Experience in AI integration, SaaS, or customer-facing roles is a plus. Strong communication and organizational skills are essential
