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ServiceNow
Associate Customer Success Guide (Italian Speaking)
Join ServiceNow in Dublin as an Associate Customer Success Guide (Italian Speaking). Drive customer success using ServiceNow modules, onboard clients, and enhance product adoption. Fluency in English and Italian required.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
ServiceNow is seeking an Associate Customer Success Guide for the EMEA region. This role focuses on driving customer success, growth, and adoption, serving as a trusted point of contact for customers and collaborating with internal teams. The position requires on-site attendance, a large portfolio, and experience integrating AI into processes. Requires a commitment to collaboration and demonstrating excellent communication skills.
Requirements
- Onboard New Customers, Drive Adoption, Proactive Guidance
- Cross-functional Collaboration, Best Practices
- Best Practices and Enablement
- Customer Onboarding, Product Adoption
- Driving Product Adoption
- Escalation Management
- English/Italian Fluency
Benefits
- Equal Opportunity Employer
- Work Personas
- Accommodations
Requirements Summary
Requires fluency in English & Italian. Experience in AI integration preferred. Business, tech, or AI degree is a plus. Strong communication and organizational skills needed
