ServiceNow

Associate Customer Success Manager - French speaker

Join ServiceNow as an Associate Customer Success Manager in Dublin. Leverage AI and ServiceNow skills to enhance customer outcomes. 2+ years in support required.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 11, 2025

ServiceNow is seeking a Customer Success Manager in Dublin, Ireland to advocate for customers, oversee their portfolios, and guide them to achieve business outcomes using ServiceNow's innovative AI-enhanced platform. This role involves understanding customer needs, proactively promoting ServiceNow's capabilities, and resolving escalated client issues. The ideal candidate will be a skilled customer advocate and has a proactive, solution-oriented approach.

Requirements

  • Leveraging or critically thinking about how to integrate AI into work processes.
  • 2+ years of experience providing customer professional services or related business support.
  • Ability to provide independent comprehensive services.
  • Experience resolving issues through analysis.
  • Experience in working collaboratively.

Requirements Summary

2+ yrs customer support exp. & AI integration expertise. Independent service delivery required. Collaborative teamwork a must