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ServiceNow
Associate Customer Success Manager - German speaker
Associate Customer Success Manager (German speaker) at ServiceNow, Dublin. Drive customer adoption & value of ServiceNow platform. Requires 2+ yrs customer support experience, AI knowledge, collaborative skills. Benefits: 401k, PTO, tuition reimbursement.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 11, 2025
The Associate Customer Success Manager will act as an advocate for our customers, overseeing their portfolio to help them achieve business outcomes and foster greater adoption and usage of ServiceNow products. The role will involve promoting ServiceNow customer success stories and processes, ensuring customers obtain maximum value from their ServiceNow investment, and working with ServiceNow teams to improve product adoption and increased footprint.
Requirements
- Experience leveraging AI to enhance work processes, decision-making, and problem-solving
- 2+ years of experience providing customer professional services or related business support
- Ability to provide independent comprehensive services
- Experience resolving issues through analysis
- Experience in working collaboratively
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off
- Tuition Reimbursement
Requirements Summary
2+ years of experience in customer professional services or related business support, experience with AI, and ability to work collaboratively
