Associate Customer Success Manager - German speaker

ServiceNow is seeking an Associate Customer Success Manager in Germany to act as a customer advocate, helping customers achieve their business outcomes. The role involves overseeing a portfolio of customers, promoting ServiceNow best practices, and ensuring customers maximize the value of their investment. This role also requires collaboration with ServiceNow teams and resolving client issues.

Requirements

• Experience leveraging AI to enhance work processes, decision-making, and problem-solving
• 2+ years of experience providing customer professional services or related business support
• Ability to provide independent comprehensive services
• Experience resolving issues through analysis
• Experience in working collaboratively