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ServiceNow
Associate Customer Success Manager
Join ServiceNow as an Associate Customer Success Manager in Singapore. Drive adoption of ServiceNow Impact Guided, leveraging AI and SaaS expertise. 3+ years required.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 7, 2025
ServiceNow is seeking an Associate Customer Success Manager to drive the adoption of ServiceNow Impact Guided, a value acceleration product, for commercial and enterprise accounts. This role involves orchestrating deliverables, training customers, and building customer impact plans to maximize ServiceNow investment and value realization. ServiceNow aims to be a global market leader in AI-enhanced technology, connecting people, systems, and processes to empower organizations.
Requirements
- Experience in leveraging or critical thinking about AI integration processes.
- 3+ Years of related experience (Customer Success, Project Management, Business Admin, SaaS)
- Full ownership and executive decision-making abilities.
- Collaboration with cross-functional teams.
- Strategic advisory skills.
Requirements Summary
3+ years experience in Customer Success, Project Management, or SaaS. Ability to take ownership and drive strategic decisions. Strong collaboration skills and comfort with AI integration
