.svg)
ServiceNow
Associate Customer Success Manager
Join ServiceNow as an Associate Customer Success Manager in San Diego. Leverage ServiceNow skills to drive customer engagement and achieve business goals. Benefits include health plans, 401(k), and flexible time off.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 13, 2025
ServiceNow is seeking an Associate Customer Success Manager to provide primary point of contact for Impact features and benefits, drive customer interactions, and manage critical risks. The CSM is responsible for onboarding, adoption, and customer engagement, focusing on achieving customer business goals and fostering strong customer relationships. ServiceNow is a global market leader with a focus on AI-enhanced technology.
Requirements
- Experience in leveraging AI into work processes.
- 3+ years of related work experience (Customer Success, Project Management, Business Admin, or SaaS).
- Ability to own customer portfolio and drive effective outcomes.
- Strong communication and presentation skills.
- ServiceNow or certifications are a plus.
Benefits
- Health plans
- 401(k) Plan
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
3+ years in CSM or related field. AI integration experience preferred. 3+ years in related field with strong communication skills needed
Apply now
San Diego
|
California
United States
Mid-Level
In-Person
Full Time
73800-90000 USD/year
