Nagarro

Associate Director - Program Manager (ServiceNow)

Join Nagarro as an Associate Director - Program Manager in Raleigh, NC. Lead ServiceNow initiatives, drive transformations, and manage full lifecycle implementations.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 2, 2025

We're looking for an exceptional Program Manager to lead our ServiceNow initiatives and drive transformative programs that propel our organization to new heights. As a visionary force behind our ServiceNow implementations, upgrades, and enhancements, you'll inspire a team of talented project managers, think big picture, and deliver results that redefine what's possible.

Requirements

  • 5+ years in true program management leading tech and business-related projects
  • Documented experience with scaled Agile frameworks (SAFe, LeSS)
  • Proven track record presenting to and influencing C-level stakeholders

Benefits

  • Experience leading at least 2-3 full lifecycle ServiceNow implementations across multiple modules
  • Demonstrated experience with program governance and benefits realization methodologies
  • Ability to translate technical concepts to business value for diverse audiences

Requirements Summary

5+ years in program management, experience with scaled Agile frameworks, and ability to present to C-level stakeholders