Associate Director, People Services Global Process Ownership - Process & Design

Bristol Myers Squibb is seeking an Associate Director, People Services to lead digital transformation and process ownership within their global operation. This role involves optimizing service delivery, enhancing operational efficiency, and driving cost savings through leveraging RPA, business analytics, and ServiceNow applications. The position requires collaboration across teams and ensuring compliance with global policies and best practices.

Requirements

• 10+ years of experience in business excellence, transformation, application management, and digital service delivery.
• Advanced technical proficiency in digitalization, automation, and data analytics.
• Familiarity with cloud platforms, data integration, and big data technologies.
• Strong program and project management skills.
• Stakeholder and customer relationship management skills.
• Methodological expertise in Agile, Lean, and SCRUM.

Benefits

• Competitive benefits
• Comprehensive services and programs
• Opportunities for professional growth