Associate Director (UK/Europe), Global IT Support

Join OMERS as an Associate Director, Global IT Support in London, UK, to lead the local on-site team in resolving client-side technical issues and inquiries. Empower your impact in a global workplace that thrives on diversity, expertise, and experience.

Requirements

• Deep experience in supporting off-the-shelf OS, technology and software
• Strong problem-solving and analytical skills
• Ability to learn new technologies and collaborate with peers in other locations
• 5-7 years of relevant experience, working deploying and supporting Microsoft technologies, database management, and security concepts and practices
• Experience managing business critical incidents
• Experience with ServiceNow is an asset

Benefits

• Employee-first culture
• Equal opportunity employer
• Inclusive, barrier-free recruitment and selection process
• Employee recognition programs
• Global organization with executive leader sponsorship
• Employee Resource Groups