DXC Technology

Associate Manager Solution Architecture

DXC Technology seeks Associate Manager Solution Architecture in Pune. Lead ServiceNow ITOM design, implementation, and optimization. Requires 12+ years IT experience, 7+ ServiceNow ITOM expertise, CTA certification, Discovery, CMDB, Event Management skills.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Event Management
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IT Operations Management
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IT Service Management
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Integration Hub
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Event Management
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
December 5, 2025

Job Description: 12+ years of experience in ServiceNow ITOM modules, CTA certified Solution architect experience, immediate to 45 days notice period. Key Responsibilities: Lead and support the design, configuration, and implementation of ServiceNow ITOM modules, customize and configure ServiceNow components, collaborate with stakeholders, integrate ServiceNow ITOM with CMDB, ITSM, and third-party monitoring tools, and perform health checks, gap analyses, and optimizations of current ITOM implementations.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 12 years of IT experience, with at least 7 years of hands-on experience with ServiceNow, specifically in ITOM modules
  • Strong technical expertise in Discovery & MID Server deployment, Service Mapping & CMDB architecture, Event Management and integrations
  • Experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, and Integration Hub
  • Good understanding of ITIL/ITSM concepts and CMDB design
  • Experience working in Agile environments
  • Strong communication and problem-solving skills
  • Ability to work independently and manage client interactions

Benefits

  • Competitive salary
  • Professional growth opportunities
  • Supportive and innovation-driven culture

Requirements Summary

12+ years of experience in ServiceNow ITOM modules, Bachelor’s degree in Computer Science, Information Technology, or related field, and strong technical expertise in Discovery & MID Server deployment, Service Mapping & CMDB architecture, Event Management and integrations