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ServiceNow
Associate Renewal Account Manager
Associate Renewal Account Manager at ServiceNow, Toronto. Drive customer retention & adoption strategies using ServiceNow platform expertise. Requires 3+ yrs SaaS/renewal experience, strong account management skills, quota focus.
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 3, 2025
ServiceNow is seeking an Associate Renewal Account Manager to partner with Field Sales to support renewal touch points with customers, identify customer needs, and develop risk mitigation strategies.
Requirements
- 3+ years demonstrated success in a Renewal Account Management or Customer Success capacity
- Experience managing customer retention and adoption of a SaaS product for a territory
- Good customer management skills including sales, account management, and customer service
- Personal initiative to identify areas of process improvement and efficiency
- Strong work ethic and quota achievement
- Experience with a SaaS model focused on enterprise software preferred
Requirements Summary
3+ years experience in Renewal Account Management or Customer Success, strong customer management skills, and experience with SaaS model
