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ServiceNow
Technical Support Engineer
Join ServiceNow as a Technical Support Engineer in Tokyo. Leverage ServiceNow skills to troubleshoot issues, support customers, and grow in a flexible environment.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 16, 2025
Provide technical support to customers, troubleshoot technical issues, and collaborate with teams to resolve complex cases. Opportunities for growth and input across business units.
Requirements
- Experience in leveraging or critically thinking about AI integration
- 0-2+ years customer facing technical support experience
- Ability to troubleshoot difficult technical issues
- Ability to read basic Java/JavaScript code
- Personal commitment to quality and customer service
Benefits
- Work from a distributed world with flexibility and trust
- Equal opportunity employer
- Accommodations for accessible and inclusive experience
- Export control regulations for certain positions
Requirements Summary
0-2 years of customer facing technical support experience, ability to troubleshoot difficult technical issues, and basic Java/JavaScript code reading skills
