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ServiceNow
Technical Support Engineer
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 21, 2025
ServiceNow is seeking a Technical Support Engineer to resolve customer technical issues related to their AI-enhanced cloud-based platform. The role involves troubleshooting, diagnosing issues, and providing excellent customer support, using various technologies like web, chat, email, and telephone. A successful candidate will be committed to collaboration and contributing to process improvements.
Requirements
- Experience with AI integration into work processes
- Strong troubleshooting and complex issue resolution skills
- Basic understanding of Java/JavaScript code
- Personal commitment to quality and customer service
- Ability to read and interpret basic code
Requirements Summary
0-2 yrs experience in technical support. Strong troubleshooting skills. Basic Java/JavaScript understanding. Commitment to quality and customer service
