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Synapxe
Associate Systems Analyst - IT Support (Integrations Services)
Join Synapxe as an Associate Systems Analyst in Singapore. Leverage ServiceNow for IT support, focusing on integrations, virtualization, and cloud monitoring.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 9, 2025
Our IT Support team is seeking a junior IT support analyst to provide guidance and technical support within the integration services environment. The role involves virtualization platforms, systems administration, networking basics, cloud monitoring, and ticketing systems management. It's a 24/7 position with 24/7 support including weekend work.
Requirements
- Virtualization Platforms (Nutanix, VMware, or Hyper-V)
- Systems Administration (Windows, Linux)
- Networking Basics (TCP/IP, firewalls)
- Cloud Monitoring (AWS and Azure)
- Ticketing Systems (ServiceNow and Jira)
- Documentation
- Troubleshooting
- Analytical & Problem-Solving Skills
- Communication Skills
- Independent work
- Team collaboration
Requirements Summary
2-4 years IT experience (systems engineering/administration), degree in IT or related, and good troubleshooting/communication skills
