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Veradigm Asia
Associate Technical Support Consultant
Join Veradigm Asia as an Associate Technical Support Consultant in India. Leverage ServiceNow for client support, troubleshooting, and automation. Benefits include flexible work options and tuition reimbursement.
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
Veradigm is seeking an Associate Technical Support Consultant to provide expert support to clients. The role involves troubleshooting, automation, updating configuration files, onboarding clients, and responding to issues via Jira and ServiceNow. The company focuses on delivering integrated clinical, financial, and connectivity solutions for enhanced healthcare collaboration.
Requirements
- Excellent verbal & written communications skills
- Excellent problem-solving and troubleshooting skills
- Basic understanding of Windows Servers
- Experience on interaction with international clients (US preferred)
- Hands-on experience on application/product support
- Good to have: Familiarity with the US healthcare industry and terminology
- Automation platforms experience for RPA Operations Support (UiPath/ Automation Anywhere, etc.) is preferred
Benefits
- Quarterly Company-Wide Recharge Days
- Flexible Work Environment (Remote/Hybrid Options)
- Peer-based incentive “Cheer” awards
- “All in to Win” bonus Program
- Tuition Reimbursement Program
Requirements Summary
Bachelor’s degree or relevant experience. 1-3 years of experience. Excellent communication skills, problem-solving abilities, and experience with Windows servers
