Western Union

Associate, Technology Operations

Join Western Union in Hyderabad as an Associate, Technology Operations. Leverage ServiceNow and middleware skills to enhance digital capabilities. 3+ years required. Benefits include health insurance and development platforms.

Department - JobBoardly X Webflow Template
Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 1, 2025

Join Western Union as an Associate, Technology Operations to work on global strategic initiatives and help shape the company's digital capabilities. The role involves owning end-to-end governance for solution and services delivery of Middleware Operations and Engineering. The position requires 3+ years of experience in working on different middleware technologies, including Tibco BW BE EMS AS/Jetty/JBOSS/Tomcat Apache/IIS/WebSphere/IHS/WebLogic/IBM ACE MQ DP.

Requirements

  • 3+ years of experience in working on different middleware technologies
  • Knowledge of Hawk rules, Grafana Prometheus
  • Familiarity with IT Service Management tools like ServiceNow
  • Experience with Splunk AppD, Zenoss, AWS CloudWatch, CICD tools
  • Strong Windows, AIX/Unix/Linux administration skills
  • Expert level JVM dump reading, end to end trouble shooting skills
  • Experience in using cloud native technologies to build applications
  • Strong understanding of Serverless Computing
  • DevOps exposure and knowledge of one or more tools such as Chef, Puppet, Jenkins, Ansible, Python
  • Working experience on different flavors of OS (Unix/Linux/Solaris/Windows)
  • Must Have - L2 MW – Tomcat/WebSphere/JBoss/MS IIS
  • Experience in administering tomcat, WebSphere, JBoss on Linux and MS IIS on windows
  • Good understanding of networking concepts and protocols (TCP/IP, DNS, HTTP/HTTPS) to configure network settings and troubleshoot connectivity issues and optimize middleware communication
  • Experience in DevOps tools like Spinnaker, Ansible, and Cloud bees

Benefits

  • short-term incentives
  • multiple health insurance options
  • accident and life insurance
  • access to best-in-class development platforms
  • Employees Provident Fund [EPF]
  • Gratuity Payment
  • Public holidays
  • Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
  • Annual Health Check up
  • Hospitalization Insurance Coverage (Mediclaim)
  • Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
  • Relocation Benefit

Requirements Summary

3+ years of experience in middleware technologies, expertise in JVM dump reading, and knowledge of DevOps tools