AVP - Infrastructure Network Operations Engineer – US

The AVP - Infrastructure Network Operations Engineer will leverage their technical expertise and process improvement skills to optimize support of CLS's network and datacentre infrastructure. The role involves monitoring network alerts, performing day-to-day operation tasks and driving process improvements.

Requirements

• Proficiency in configuring, maintaining, and troubleshooting enterprise, data center & cloud network architecture.
• Possess exceptional technical problem-solving skills in high-pressure scenarios, combined with strong collaboration and communication abilities.
• Solid knowledge of traditional LAN/WAN technologies including routing protocols, route redistribution, manipulation, and filtering, L2 loop avoidance, as well as datacenter clos fabric using spine-leaf architecture (Cisco ACI).
• Proven experience with deploying and troubleshooting issues related to WLAN, in a centralized (controller) as well as cloud-based model.
• In-depth experience of working in a multi-vendor firewall environment (Checkpoint, ASA, Fortinet), that involves implementing & troubleshooting firewall rule changes, NAT & VPN in a segmented network with multiple layers of firewalls.
• Good knowledge of cloud networking (AWS and Azure) components, including VPC design and hybrid connectivity.
• Familiarity with SaaS-based security and SASE architecture, Zero Trust principles.
• Familiarity with monitoring tools like SolarWinds and Dynatrace.
• Familiarity working with ServiceNow or other ticketing systems.
• Proficiency in creating technical documents, runbooks, and network diagrams.
• Prior experience of working in an NOC environment would be a plus.

Benefits

• Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
• 2 paid volunteer days so that you can actively support causes within your community that are important to you.
• Generous parental leave policies to ensure you can enjoy valuable time with your family.
• Parental transition coaching programmes and support services.
• Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
• Affinity Groups (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about DE&I.
• Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
• Active support of flexible working for all employees where possible.
• Monthly ‘Heads Down Days’ with no meetings across the whole company.
• Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
• Private medical insurance and dental coverage.
• Social events that give you opportunities to meet new people and broaden your network across the organisation.
• Annual flu vaccinations.
• Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
• Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
• All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
• Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.