Wipro Limited

Business Analyst - L4

Join Wipro Limited as a Business Analyst - L4 in Bengaluru. Leverage your 5-8 years of ServiceNow SaaS experience to drive customer solutions and enhance knowledge management.

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Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Knowledge Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 13, 2025

The Business Analyst - L4 role involves liaising with customers and Wipro's delivery team to comprehend and analyze customer requirements, and articulating them to delivery teams to ensure the right solutioning to the customer. The role requires gathering customer requirements, engaging with delivery teams, and building domain expertise to contribute to knowledge repository.

Requirements

  • ServiceNow - SaaS experience
  • 5-8 years of experience
  • Customer engagement and delivery management skills
  • Knowledge management skills

Benefits

  • Equal opportunities for all
  • Reasonable accommodation for persons with disabilities
  • Inclusive workplace

Requirements Summary

5-8 years of experience in ServiceNow - SaaS, customer engagement and delivery management skills, and knowledge management skills