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NewRocket
Business Analyst -ServiceNow ITOM
Join NewRocket as a Business Analyst - ServiceNow ITOM in India. Leverage 2+ years of ITOM experience to define requirements and enhance ITIL processes.
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
IT Operations Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 23, 2025
NewRocket, a ServiceNow partner, is seeking a ServiceNow Business Analyst for ServiceNow ITOM. The role involves defining requirements, leading workshops, and collaborating with technical teams to ensure effective implementation of ServiceNow ITOM solutions. NewRocket focuses on innovative experiences for enterprise customers and is dedicated to the ServiceNow platform's growth.
Requirements
- Minimum 2+ years of experience with ServiceNow ITOM modules as a Business Analyst or Developer
- Strong understanding of ITIL processes
- Experience creating functional specifications, user stories, BRDs, and process documentation
Requirements Summary
2+ years experience in ServiceNow ITOM, understanding of ITIL processes, and experience creating technical specifications. Bachelor's degree in Computer Science, Engineering or related field
