Business Analyst

ERNI is a leading Software Development company looking for a Business Analyst to join their team in Mandaluyong, Philippines. The ideal candidate will have at least 8 years of experience in business analysis and a bachelor's degree in computer science, Business Management, Accounting, or a related field.

Requirements

• Bachelor's degree in computer science, Business Management, Accounting, or any related course
• At least 8 years of solid experience in business analysis
• 5 years of experience in designing and documenting business processes
• 5 years of experience in quality assurance and testing IT applications
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products
• Proven experience in business analysis on ServiceNow products
• Experience in using ServiceNow as an application and has high level but relevant knowledge on how ServiceNow is utilized by different business and technical domains
• Experience in being involved in governance boards and committees and running workshops with similar audience
• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
• Demonstrated product or platform governance knowledge and best practices
• Understanding of application development and software development life cycle concepts
• Familiarity with software development lifecycle (SDLC) and Agile methodologies, DevOps. CI/CD (Continuous Integration/Continuous Delivery) and testing/quality assurance
• Strong knowledge on Microsoft Technology Stack products such as SharePoint, PowerApps, Power Automate, Copilot, and other emerging technologies like ServiceNow and GenAI
• Strong knowledge on ServiceNow Platform and employee center products
• Self-starter and can contribute good ideas towards better governance of digital products
• Excellent communication, presentation and interpersonal skills
• Ability to influence the target audience towards process and product governance improvements
• Strong problem-solving and analytical skills
• Demonstrated teamwork (ability to work with others to achieve more effective results)

Benefits

• Career Stability
• Skill Enhancement
• Baby Basket
• Fruit Basket
• Office Perks
• Free Training
• Challenging Projects
• Supportive Environment
• Recognition and Advancement
• Open Communication
• Hybrid Work Setup
• Connect and Celebrate