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Devoteam
Business Analyst for SPM Domain (ServiceNow)
Join Devoteam as a Business Analyst for SPM in Prague. Leverage ServiceNow skills to design solutions, manage projects, and enhance client satisfaction.
Consulting
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
DevOps
Incident Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
August 14, 2025
Devoteam is seeking a Business Analyst with a focus on ServiceNow Strategic Portfolio Management to join their team. This role involves translating client business needs into functional requirements, designing solutions on the ServiceNow platform, and collaborating with technical teams. The ideal candidate will possess strong technical knowledge, a consultative mindset, and exceptional communication skills.
Requirements
- Profound technical knowledge of Project Portfolio Management (PPM) platforms, with direct experience in ServiceNow.
- Expertise in process modeling and requirements management tools (e.g., Visio, Lucidchart, Miro, Azure DevOps, Jira, Confluence).
- Demonstrated knowledge of Project Management & delivery methodologies (Agile, Waterfall, Hybrid) and an understanding of the full project lifecycle.
- Exceptional communication, presentation, and interpersonal skills.
- Full professional proficiency in English (both written and verbal).
Benefits
- Vacation
- Work perks
- Hybrid work environment
- Flexible working hours
- Lunch allowance
- Mobile phone
- Laptop
- Employee discount
- Referral Program
- Sabbatical leave
- Hardware upgrades
- Company events
- Team building
- Catering
- Training
Requirements Summary
Technical knowledge of Project Portfolio Management (PPM). Expertise in process modeling tools and Agile methodologies. Fluent English proficiency
