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BluePearl Pet Hospital
Business Analyst (ServiceNow)
Business Analyst (ServiceNow) at BluePearl Pet Hospital, Cape Town. Implement ServiceNow solutions, analyze business needs, improve processes. Requires Bachelor's, 3+ years BA experience, ServiceNow expertise. Medical aid, insurance, pension included.
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 16, 2025
We are looking for a Business Analyst to join our team in Cape Town, South Africa. As a Business Analyst, you will work closely with stakeholders to identify business needs and develop solutions to improve business processes and operations. You will also be responsible for implementing and supporting ServiceNow solutions. The ideal candidate will have a strong analytical mindset, excellent communication skills, and experience with ServiceNow or similar IT service management tools.
Requirements
- Bachelor's degree in Business Administration, Computer Science, or related field
- Minimum 3 years of experience in Business Analysis or related field
- Experience with ServiceNow or similar IT service management tools
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
Benefits
- Medical aid
- Group life insurance
- Pension fund
- Retirement fund
- Generous paid time off
Requirements Summary
Bachelor's degree, 3+ years of experience, ServiceNow experience
