Business Analyst ServiceNow | 5-15 Years Exp | IST Time | Hybrid Mode

Business Analyst position for ServiceNow platform with strong knowledge of ITSM and CMDB, excellent interpersonal and analytical skills, and experience in Agile methodology.

Requirements

• Strong knowledge of ServiceNow Platform (ITSM and CMDB)
• Interpersonal and analytical skills
• Agile methodology experience
• Excellent communication and problem-solving skills
• Expert organizational and time management skills
• Decompose high-level information in detail
• Ability to articulate technical IT changes clearly and simply
• Ability to define problems, collect data, and establish facts in a structured way
• Knowledge of Microsoft Office application suite software
• Fundamental understanding of applications architecture and technical considerations
• ITIL V3 or V4 Foundation certification
• Business Analysis centric qualifications (BCS or IIBA)
• ServiceNow Certified System Administrator
• Scrum or Agile certification
• Developer or Architect experience

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and development