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CITECH
Business Analytst ServiceNow
Join CITECH as a Business Analyst ServiceNow in Courbevoie. Optimize ITM, ITOS, SPM, and CMDB processes. Requires ServiceNow expertise. Benefits include tailored training and a friendly atmosphere.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Configuration Management Database
DevOps
IT Operations Management
IT Service Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
August 19, 2025
CITECH is seeking a Business Analyst ServiceNow to join a major international group, a leading player in its sector. The role involves maintaining, developing, and integrating ServiceNow modules, optimizing ITM, ITOS, SPM, and CMDB processes, and providing technical support. It's a collaborative position within a digital transformation project.
Requirements
- Maintain, develop and integrate existing ServiceNow modules.
- Design and implement new solutions addressing business needs.
- Optimize ITM, ITOS, SPM and CMDB processes.
- Provide advanced technical support and ensure key user training.
- Collaborate with internal teams and participate in the digital transformation.
- Professional status (RQTH).
Benefits
- Friendly working atmosphere
- Long-term assignments
- Tailored training
- Mobility (if chosen)
- Personalized support
- Favorable mutual insurance
- Flexibility on meal management
- Professional status
- SYNTEC collective contract
Requirements Summary
Proficiency in ServiceNow and service management. Experience with ITSM, ITOM, SPM, and CMDB. Analytical and collaborative skills are key
Apply now
Courbevoie
|
Courbevoie
France
Entry Level
Remote
Full Time
3600-660000 EUR/year
