ServiceNow

Chief Transformation Officer (CTO) CRM

Join ServiceNow as Chief Transformation Officer (CTO) in Paris. Lead CRM strategies, integrate AI, and enhance customer engagement using ServiceNow expertise.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 21, 2025

ServiceNow is seeking a Chief Transformation Officer (CTO) to engage with the largest customer’s C-Suite Executives, advise on impactful business outcomes, and build a strategic product and go-to-market strategy. The role focuses on accelerating sales cycles, enhancing customer awareness, and driving product and marketing activities. ServiceNow is a global market leader, boasting over 81,000 customers and a platform connecting people and systems.

Requirements

  • Experience in integrating AI into work processes and decision-making.
  • 15+ years of experience in leading technology organizations.
  • Deep CRM expertise and ServiceNow leadership experience.
  • Experience leading customer service and support functions, with a customer-focused approach.
  • Experience with SaaS/PaaS and ServiceNow products.
  • Expert-level executive presentation skills.

Requirements Summary

15+ years tech leadership, CRM expert & AI integration experience, and ServiceNow product knowledge are key. Executive-level presentation skills needed